Frequently Asked Questions

Find the answers to some of the questions we are commonly asked

Can any member ask for help?

The CIOB Benevolent Fund is accessible to all past and present CIOB Members and their dependent families.

What kind of problems can the fund provide financial help with?

The CIOB Benevolent Fund can help with:

  • Financial assistance for Members and their dependent families in circumstances of crisis such as illness, unemployment and financial hardship
  • Grants to help with general household costs
  • Grants to help with essential travel (to work)
  • Grants to help families in hardship to buy clothing or household items
  • Grants to help Members with children living at home and in hardship
  • Short-term, skills-based training
What does the fund not help with?

We regret that the fund does not cover:

  • Membership fees
  • Medical treatment
  • Legal costs
  • Business-related costs
  • Educational costs
  • Personal or business debts
  • Purchase of motor vehicles


How does the process work?

If you are in need of financial assistance, you can download and complete the application form, which will help us to gain a better understanding of your circumstances. The completed form can be returned electronically via email to [email protected].

Once submitted to our Fund Manager Emma McKay the document will be reviewed and passed on to the Board of Trustees. The Board is made up of CIOB Fellows, but is run entirely independently of the Institute. Each application for financial assistance is considered individually and member privacy is respected at all times. Applications are received and administered without delay, so you’re assured of a timely response.


How quickly will I get an answer?

We aim to resolve every application as speedily as possible. Cases are usually decided in a matter of 2-3 weeks, sometimes within days.

How can I support the work of the Benevolent Fund?

If you’d like to support the CIOB Benevolent Fund, you can make a donation online via the member’s portal on the CIOB website:

You can make a donation worth 20% more by completing and sending us a Gift Aid declaration. Download the Gift Aid form.

Where does the money come from?

Our funds are provided almost entirely by the generous donations of CIOB members in the current and previous years.

The service of the CIOB Benevolent Fund is made possible by virtue of the generosity of members. The Trustees of the Benevolent Fund have taken care to invest and to conserve resources over the years to ensure that the service continues to be available and accessible to members, their families and CIOB staff members in the future.

How has the CIOB Benevolent Fund supported members over the years?

Since 1992, the Benevolent Fund has offered advice and support to many thousands of members. In addition, the Trustees have provided financial assistance to members and their families, in excess of £800,000.